About Jordan

Jordan, ranked the 9th most attractive offshoredestination in the world by AT Kearney, presents itself as an ideal and competitive location for a contact center, since it enjoys the following characteristics:


A politically and economically stable environment.

A fixed currency rate against the United States dollar.

A highly literate, multilingual workforce with strong business ethics and well-spoken neutral accents.

High availability of labor with key specialization in areas such as IT and pharmaceuticals giving business process outsourcing a competitive advantage.

Competitive labor wages which allows CrysTelCall to compete globally.

A liberalized telecom sector allowing CrysTelCall to utilize Internet Protocol technologies such as VOIP and other leading edge technology solutions to offer state of the art facilities to CrysTelCall customers.

Ideal timezone to serve Middle East and Europe.

The Ministry of Information and Communications Technology (MoICT) in Jordan has partnered with CrysTelCall to operate the National Contact Center under the Jordanian e-Government...More
''Ministry of Information and Communications Technology – National Contact Center “e-Government of Jordan” ''
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