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Testimonial

The Ministry of Information and Communications Technology (MoICT) in Jordan has partnered with CrysTelCall to operate the National Contact Center under the Jordanian e-Government... More

''Ministry of Information and Communications Technology – National Contact Center “e-Government of Jordan” ''

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Customer Service Tips

Customer service can make or break your company's reputation. Bad customer service will send your customers looking for service elsewhere, while good customer service keeps your customers coming bac...

By CrysTelCall

On Business Services

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August 19, 2014
Tips for Running a Successful Facebook ‎Business Page

Signing up for a business Facebook page in order to reach out to potential ‎customers, connect and engage with them, would definitely be the best first-‎step of a successful online marketing strategy...

By CrysTelCall

On Business Services

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July 20, 2014
How to Employ Hashtags in your SMM ‎Campaign

We've discussed in a recent article what hashtags are and just how important ‎they are to social media marketing campaigns (SMM). They are mainly used to ‎improve online exposure, viral reach, SEO an...

By CrysTelCall

On Business Services

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May 20, 2014
Tips for a Winning Social Media Strategy

In the world of social media, change is inevitable! Between acquisitions, applications, new features and discontinuations; the ‎transformation of social media demands putting in great efforts to leve...

By CrysTelCall

On Business Services

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May 13, 2014
Be a Leader Not a Boss

Theodore Roosevelt once said that the difference between a leader and ‎a boss is that: "the leader leads, and the boss drives". Everyone can boss a ‎bunch of people around, but not everyone can lead ...

By CrysTelCall

On CrysTelCalling

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May 11, 2014
‎#Hashtagging 101‎

Ever since #Hashtags came out on Twitter in 2007, they've spread ‎very quickly and became the most commonly used symbol on social media. ‎Simply put, a #Hashtag is a number sign (#) that turns any wo...

By CrysTelCall

On Business Services

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May 08, 2014
How to Make Your Clients Happy

Although most business owners and service providers are mainly concerned ‎with sales and profit rather than their clients' satisfaction, studies has ‎recently proven that happy and satisfied clients ...

By CrysTelCall

On Outsourcing

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May 06, 2014
How to Give a Fantastic Office Presentation

Mark Twain once said that "there are two types of speakers; those who ‎get nervous and those who are liars". And nowadays all of us are required in ‎one way or another to give a speech or a presentat...

By CrysTelCall

On CrysTelCalling

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May 01, 2014
‎5 Practices for a Better Workday

CrysTelCall's definition of a "better workday" is a productive and stress-free ‎day at work. Having said that, we believe that starting the day in the right ‎manner and with a positive attitude can s...

By CrysTelCall

On CrysTelCalling

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April 24, 2014
6 Tips to Improve Your Contact Center

In order to create an overall better customer support, you should first improve your contact center's practices and service programs to keep up with the evolution of communication technologies and st...

By CrysTelCall

On Customer Experience

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April 22, 2014