Follow Us
Middle East
+962 6 500 1333
North America
+1 866 999 7730
About CrysTelCall
BPO - Customer Management Solutions
Technology
Media Center
Careers
Contact Us
Blog
Login
Sign Up
Technology
Customer Experience
Outsourcing
Information & Data Management
Research & Analysis
CrysTelCalling
Business Services
Customer Service
BPO
Marketing & Sales
Marketing & Sales
excellence
tips
customer service
tech
outsourcing
customer experience
social media services
solutions
support
contact centers
human resources
inspiration
jobs
sales marketing
awards
IVR
MENA
conflict resolution
data management
outbound sales
sales marketing
data analysis
data validation
data verification
database cleansing
Testimonial
Generating new opportunities in an increasingly competitive marketplace seemed like a challenge; CrysTelCall has positively surpassed our expectations, with a various number of...
More
''Microsoft''
Subscribe to CrysTelCall
Like CrysTelCall
CrysTelCall Tweets
Tweets by @CrysTelCall
Blog
Stories on Outsourcing
Why Outsourcing is the Answer
When given the choice between outsourcing or not, some business owners dismiss the idea simply because of all the myths about the advantages of outsourcing. However, outsourcing is a great strategy...
By
CrysTelCall
On
Outsourcing
Comments
July 22, 2014
How to Make Your Clients Happy
Although most business owners and service providers are mainly concerned with sales and profit rather than their clients' satisfaction, studies has recently proven that happy and satisfied clients ...
By
CrysTelCall
On
Outsourcing
Comments
May 06, 2014
Contact Centers vs. Call Centers
A call centers is specifically designed to handle telephone-based traffic (telephone calls), whereas a contact center uses multichannel strategies (e-mails, VoIP telephony, faxes, click-to-chat, and ...
By
CrysTelCall
On
Outsourcing
Comments
March 30, 2014
Top 5 Outsourcing Myths
Simply put, outsourcing is a strategic practice that a lot of companies use to handle some important functions (accounting, distribution, customer service, etc.) outside their own firm. It's basicall...
By
CrysTelCall
On
Outsourcing
Comments
March 13, 2014
How to successfully close deals over the phone
Closing a deal is usually the most crucial and challenging part in any sale representative's job and without a doubt, knowing the right techniques will help you in the process of developing your comp...
By
CrysTelCall
On
Outsourcing
Comments
February 13, 2014
What is IVR?
Interactive Voice Recorder (IVR) is a technology used in the field of telecommunications to improve customers' experience by presenting information and options to callers using pre-recorded voice pro...
By
CrysTelCall
On
Outsourcing
Comments
February 10, 2014
Most #Outsourced Jobs
We’ve discussed previously what outsourcing is and the advantages of outsourcing and whether or not you should do it. If you’re still not sure, or don’t know what kind of jobs are regularly outsourc...
By
CrysTelCall
On
Outsourcing
Comments
January 30, 2014
Outsourcing versus In house?
Every business has to determine whether they should perform a service themselves in-house or outsource that particular service to an outside vendor. At CrysTelCall a large number of regional and inte...
By
CrysTelCall
On
Outsourcing
Comments
December 17, 2013
Human Resources and Contact Centers
Human Resources can be a tough and expensive task for any institution. A company simply cannot function without an HR department for various reasons. But with the right tools, process and people it c...
By
CrysTelCall
On
Outsourcing
Comments
December 02, 2013