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  • Be a Leader Not a Boss

    By CrysTelCall On CrysTelCalling Comments May 11, 2014

    Be a Leader Not a Boss

    Theodore Roosevelt once said that the difference between a leader and a boss is that: "the leader leads, and the boss drives". Everyone can boss a bunch of people around, but not everyone can lead team members towards achieving the company's goals, while allowing them to grow professionally in the process. Putting the company's needs first, and appreciating the small daily operations of the team members, are attributes of an outstanding boss and a great leader. These leadership skills and traits are not simply born with a person, they're acquired. And in order to become a great leader, you need to:


    • Be Honest
    Being honest and transparent with your clients and employees means that you need to be able to share with them the truth, whether it was good or bad. Also make sure you create a sense of trust in addition to honesty, by following through on commitments and promises.



    • Know Your Employees
    Make a point to identify your employees' skills, capabilities, strengths, weaknesses…etc. By tapping into and enhancing those skills and talents, it will be easier for you to delegate work to the appropriate employees and as a result meet deadlines and excel, and it will also gives the right employees a chance to shine and get noticed for their work and innovation.



    • Avoid Micro-Managing
    Give the employees some space to do their job easily by discussing with them the results and the outcomes expected and leaving the details of the process and execution to them. Strike a balance of control; do not tell them how to do everything, but be present as a source of help.



    • Be Approachable
    Make it easy for employees to approach you with fresh ideas, questions or even bad news, by being there to help instead of throwing blame round. This will keep the line of communication open and eventually create an environment of trust. Employee recognition is also important, so don't hesitate to give credit where it's due publicly or privately. Show your employees that you appreciate their hard work and performance by a pat on the back, a shout-out or even a promotion!



    • Inspire
    Put your rose-colored glasses on and keep up a positive attitude, by looking at every situation as an opportunity to learn and grow. Align the entire team and keep everyone focused on achieving the company's goals, lead them to the right direction and don't pass the stress on to them.



    • Take Responsibility. Not Just Credit
    Be willing to admit to mistakes and take one for the team, just as well as you're willing to take credit. Equally to having a hand in the success of a project, you have a hand in its failure. Stand up for your own team at all times, if mistakes were made, settle them out of the view of others; whether they were clients, customers or even other departments. Don't push blames and give excuses, try giving constructive criticism to help them develop and change for the better instead.



    • Set Attainable Goals to Pursue
    Before leading your pack of wolves towards achieving objectives and milestones, you need to make sure that they're achievable and deliverable over the specified period of time, to avoid problems. Hold regular meetings to identify expectations and priorities, review staff performance and discuss plans for future improvement.


    What are your criteria for a great boss? Share them with us in the comments section below.