CrysTelCall is a great example of the power of emerging markets and their contribution to the regional call center industry. The Jordanian company grabbed our jury's attention... More
''Insights Middle East''
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  • Insights Middle East

    By CrysTelCall On CrysTelCalling Comments July 03, 2014

    Insights Middle East

    Managed by Dominick Keenaghan, Insights Middle East is considered to be the leading call center dedicated, Professional Services Organization in the MENA region. With over 17 years of experience, this Dubai-based enterprise helps the Middle East customer service scene grow and improve by offering a wide variety of industry-related services that include training programs for all levels of call center staff, In-house workshops, consultancy in the development, implementation, management, operation, planning, staffing, training and recruitment of call centers, to both end-users and suppliers.


    In addition to the great range of services provided by Insights Middle East; this leading enterprise continue to pave the way to success and improvement for new organizations in the region, by providing them with professional marketing advice and services and call center audits.


    CrysTelCall takes great pride in participating in Insight's annual Middle East Call Center (MECC) Award Show, an event that honors and rewards outstanding organizations in the MENA region, and considers the awards presented to it every year as milestones that highlights the way to achieve its goal and vision. Being awarded Best Reporting Systems & Processes, Best Contact Center in the Middle East and Best Service Assurance in the Middle East; CrysTelCall is now committed more than ever to the promise of providing its clients with real tangible improvements in customer service through contact center.