Customer

Customer Service & Technical Support

Front Office

 

Customer care, order management, billing, complaints, escalation and service changes. 

 

CrysTelCall excels at delivering world class onshore and offshore outsourcing solutions; allowing each and every company to focus on its core business.

 

Back-Office


Collections, payment and claims processing, verifications, validations, data entry, account maintenance and transcriptions.

 


Technical Support

Product and service support level I and level II, service requests and service dispatch.


CrysTelCall works to minimize the hassles associated with supporting your customers while reducing your overall costs.  We offer a comprehensive suite of services designed specifically to handle the essential day-to-day support needs, in multiple languages 24X7, which includes an extensive range of IT expertise.
 
 
Wifi, Residential and Commercial

  

Hotel & Conference Center, wired and wireless

 

VISP’s, ISP’s, WISP’s

 

Telecom voice and data

 

Web services and Web Hosting

 

Software & Hardware

 

Corporate Network Help Desk


To maintain high standards of customer care service delivery you will need an experienced and trusted outsourcing partner that can add value to your operations. CrysTelCall provides every client with statistical feedback and insight to achieve business objectives and key performance drivers; allowing our clients to meet and exceed their customers’ expectations.
 

 

 


Testimonial
CrysTelCall is a great example of the power of emerging markets and their contribution to the regional call center industry. The Jordanian company grabbed our jury's attention...More
''Insights Middle East''
Subscribe to CrysTelCall

Like CrysTelCall
CrysTelCall Tweets