Front Office
Customer care, order management, billing, complaints, escalation and service changes.
CrysTelCall excels at delivering world class onshore and offshore outsourcing solutions; allowing each and every company to focus on its core business.
Back-Office
Collections, payment and claims processing, verifications, validations, data entry, account maintenance and transcriptions.
Technical Support
Product and service support level I and level II, service requests and service dispatch.
CrysTelCall works to minimize the hassles associated with supporting your customers while reducing your overall costs. We offer a comprehensive suite of services designed specifically to handle the essential day-to-day support needs, in multiple languages 24X7, which includes an extensive range of IT expertise.
Wifi, Residential and Commercial
Hotel & Conference Center, wired and wireless
VISP’s, ISP’s, WISP’s
Telecom voice and data
Web services and Web Hosting
Software & Hardware
Corporate Network Help Desk
To maintain high standards of customer care service delivery you will need an experienced and trusted outsourcing partner that can add value to your operations. CrysTelCall provides every client with statistical feedback and insight to achieve business objectives and key performance drivers; allowing our clients to meet and exceed their customers’ expectations.