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If you deprive yourself of outsourcing and your competitors do not, you're putting yourself out of business.
Lee Kuan Yew
 

Overview

CrysTelCall was established to provide real tangible improvements in customer service through contact center outsourcing.  Based in Jordan, CrysTelCall is positioned as a leading multilingual contact center providing a full range of inbound and outbound contact center services, consultancy, and business process outsourcing to clients worldwide; allowing them to decrease operating costs, increase profits, attain measurable business results and enhance customers’ relationships.

 

CrysTelCall’s backbone is dependent on its highly experienced professionals that help manage its clients’ needs in a highly professional manner and adhering to the highest quality standards.  


CrysTelCall, this year and the past years, achieved unparalleled recognition at an international level by winning Middle East’s “2011, 2012, & 2015” Outsourcing Service Provider of the Year” award, “Best Reporting & Processes” award for two consecutive years in 2010 & 2011, in addition to Middle East’s “Best Service Assurance” award for the year 2014.  In 2011, CrysTelCall also accomplished Tier I & Tier II certification of the SPOT Performance Maturity Model, becoming one of the first companies to achieve this worldwide certification; highlighting CrysTelCall as a global leader in the contact center industry.  Furthermore, CrysTelCall has successfully achieved the UN Women Gender Equity Seal Accreditation in the year 2013 highlighting CrysTelCall as an equal opportunity employer in the Middle East Region.  

 

CrysTelCall looks towards each and every opportunity as a long lasting partnership, where we believe CrysTelCall’s value and services will become a strategic formula for the continued success and growth of our clients.

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Highlights

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Awards & Certification

Awards

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