CrysTelCall has expertise and a proven track record, both locally and internationally, in providing outsourced market research services, which provides detailed answers to quick turnaround queries for various research needs that can be used by top level executives. CrysTelCall delivers international research quality and believes in client satisfaction with services broadly classified into:

Carrying out primary research with the help of offline and online databases

Conducting extensive secondary research to various market related questions

Providing multiple language options for conducting the fieldwork

Offering a sample population for the research study using CrysTelCall’s extensive and continuously updated database

Using CATI (Computer Aided Telephone Interviewing) and CAWI (Computer Assisted Web Interviewing) services for conducting a wide range of consumer and industrial surveys

Processing and analyzing the collected data using high industry standard techniques and statistical tools, such as SPSS

Writing up a comprehensive final report and presentation for the research study

Financial institutions need, more than ever before, to focus on customer retention and customer acquisition; and customer service remains to be one of our core strategies for...More
''Jordan Commercial Bank''
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