''Ministry of Information and Communications Technology – National Contact Center “e-Government of Jordan” ''

The Ministry of Information and Communications Technology (MoICT) in Jordan has partnered with CrysTelCall to operate the National Contact Center under the Jordanian e-Government program.  CrysTelCall has proven to be a reliable outsourcing partner by professionally and efficiently assessing the situation with all involved governmental entities, designing a world-class solution, and operating the National Contact Center in a multi-channel and multilingual environment while adhering to the highest levels of quality and performance standards.  CrysTelCall remarkably handled the relationship between the MoICT and the involved entities and ensured the success of this National initiative.


Excellency Khaled D. Lahham, Secretary General

Ministry of Information and Communications Technology (MoICT) in Jordan


Financial institutions need, more than ever before, to focus on customer retention and customer acquisition; and customer service remains to be one of our core strategies for...More
''Jordan Commercial Bank''
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