Who We Are

CrysTelCall was established in 2007 to provide real tangible improvements in customer service through Contact Center Outsourcing.

CrysTelCall is Jordan’s first independent, multilingual contact center that provides a full range of inbound and outbound contact center services, consultancy, and business process outsourcing (BPO) customized to help clients attain measurable business results and enhance the value of their brands.

Based in Jordan, CrysTelCall is positioned as a leading contact center providing services to corporate clients worldwide; allowing them to decrease operating costs, increase profits, assure business continuity and enhance customer relationships.

CrysTelCall’s backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and cost-effective tools that help manage its clients’ needs in a highly professional and secure manner, and adhering to the highest quality standards. 

At CrysTelCall we don’t just provide a contact service to support your business; we are building outsourcing relationships that are evolving into strategies for our clients to stay ahead of competition.

Our outsourcing architecture is designed to help our clients find broader breakthrough benefits in terms of revenue growth, market share gains and customer relationship management improvements. 

CrysTelCall is a great example of the power of emerging markets and their contribution to the regional call center industry. The Jordanian company grabbed our jury's attention...More
''Insights Middle East''
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